Privacy Policy
We at NxStage Kidney Care, Inc. ("NxStage") are committed to protecting the privacy of our users, and we treat any information you share with discretion, care, and respect. This notice describes NxStage’s Privacy Policy for information we collect from individuals through the NxStageKidneyCare.com website (the "Site") and does not apply to any information collected by NxStage through other means. By using our Site, you signify your acceptance of this Privacy Policy. Please do not use the Site or submit any personally identifiable information to us if you object to these terms.
What types of information do we collect online?
We collect both personally identifiable information – that is, information that can be used to uniquely identify or contact you – and non-personally identifiable information when you visit our Site.
We only collect personally identifiable information about you when you voluntarily provide it to us, such as your name, address, phone number, e-mail address, and responses to specific questions (e.g., reasons for visiting our Site). For example, we collect such information when you fill out a job application through our Careers page, fill out requests for information, listen to webcasts, or subscribe to newsletters through our Site. We may also record the types of product information you have requested on the Site.
We do not request, solicit, or require you to disclose information about your or another person’s health or medical status through the Site. Health care providers should be careful not to provide confidential health or medical information about their practice or patients.
If you fill out a job application through our Careers page, you may be given the opportunity to provide your gender, race, ethnicity, and veteran status. Completion of this information is voluntary and is not a requirement of employment. Providing this information will in no way affect the decision regarding your application for employment. This information will be kept confidential. You will also be prompted for relevant personally identifiable information including, but not limited to, address, phone number, e-mail address and employment history.
We may collect certain types of non-personally identifiable information from you automatically through the use of "cookies" and 1-pixel gifs. Cookies are small text files that your web browser places on your computer’s hard drive. 1-pixel gifs are tiny graphic image files embedded on certain pages of the Site that send certain information from your web browser back to our servers.
We may use cookies and 1-pixel gifs to collect certain non-personally identifiable information about your use of the site, such as to track what pages you view within the Site, to tell us whether you have visited the Site previously, and to help us determine if you came from a particular link or banner advertisement.
The information we collect through cookies and 1-pixel gifs is not personally identifiable.
How do we use the information that we collect?
We use personally identifiable information primarily to respond to consumers’ and patients’ requests (such as to process job applications and create employment records for applicants we hire). We may also use the personally identifiable information for market research, or to personalize your experience on our Site, to allow us to better understand how NxStage may serve your needs, or to contact you about changes affecting the Site, or the information collected about you.
Like most websites, we may also add to the personally identifiable information collected about you a variety of non-personally identifiable technical information collected, including (but not limited to) your IP address (a unique number that identifies your access account on the Internet), domain, and web browser information. We may track the page you visited before coming to our Site, the page you link to when you leave, which of our pages you access, and how long you spend on each page.
We also use non-personally identifiable information for internal business and marketing purposes.
How do we share information with third parties, and why?
We may share certain personally identifiable information with third parties, including current or potential business partners, for a number of reasons, including, but not limited to, market research.
Notwithstanding anything else in this policy, we may also disclose to third parties personally identifiable and non-personally identifiable information: (a) to respond to a request that you have made; (b) to comply with legal obligations, such as when required by a valid legal mechanism such as a search warrant, subpoena, or court, governmental, or administrative order, or when required to report information regarding use of our products; (c) when necessary to protect the integrity of our Site or the safety of Site users, our employees, or property; or (d) if we sell some or all of our assets or there is another transfer of our business. In such event, we may retain a copy of the transferred information.
What about children’s privacy?
The Site is not targeted to children, and we do not knowingly collect personally identifiable information from children under the age of 13 on this site. This site is entirely aimed at adults. We do not filter advertisements or other content that children may view through the public portions of our Site.
How are e-mail links treated?
We use e-mail links located on the "Contact Us" page or on other pages on the Site to allow you to contact us directly with any questions or comments you may have. We attempt to read every message we receive and try to reply promptly to each one. The information you provide when you contact us is used to respond directly to your questions or comments and may be shared within the Company. We may also file your comments to improve the website and learning programs, or review and discard the information.
Can I opt out of receiving communications from NxStage Kidney Care?
Yes. We will process your request as promptly as possible, though you may receive another contact before the removal takes effect. This website gives you the following options:
If you do not wish to receive further e-mail communications, further direct mail, telephone, or other communications send an e-mail to: unsubscribe@nxstage.com with the word UNSUBSCRIBE in the subject line. Please include your first name, last name, address, city, state, zip code, and phone number to ensure we can process your request.
If you prefer, you can send us a letter describing your opt-out request at the following address. Please include your first name, last name, address, city, state, zip code, and phone number to ensure we can process your request:
NxStage Kidney Care, Inc.
350 Merrimack Street
Lawrence MA, 01843
Attn: Marketing Department
Privacy choices
You can control the use of information collected about you through the Site. If you do not want the Site to collect information about you through the use of cookies, you may set your web browser to reject cookies from the Site. If you reject these cookies, however, it may limit some functionality of the Site.
Links
This Site may contain links to other websites. NxStage is not responsible for the privacy practices or the content of such websites. Additionally the existence of any external link does not suggest that we endorse the linked company or its products or services. We recommend that you read the privacy policies of each website that you visit.
Other terms and conditions
Your access to and use of this Site is subject to our Terms of Use.
Will this policy change?
We reserve the right to change the terms of this Privacy Policy by posting revisions to this page. If you are concerned about how your information is used, please check our website periodically to review our current Privacy Policy. In the event we make any change to this policy that materially alters the use of personally identifiable information already collected from you, we will notify you of such change.
Notice to California residents about your California privacy rights
In addition to other rights described in this Privacy Policy, if you are a California resident and a NxStage patient, you have the right to request information from NxStage regarding the manner in which NxStage shares certain categories of your personally identifiable information with third parties, for the third parties’ direct marketing purposes. California law provides that you have the right to submit a request to NxStage at its designated address and receive the following information within thirty (30) days of our receipt of the request: (1) the categories of personally identifiable information disclosed to third parties during the immediately preceding calendar year, (2) the names and addresses of third parties that received the personally identifiable information during the preceding calendar year, and (3) if the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of their products or services. You are entitled to receive a copy of this information in a standardized format, and the information will not be specific to you individually. All requests for such information must be in writing and sent to NxStage’s designated address:
NxStage Kidney Care, Inc.
350 Merrimack Street
Lawrence MA, 01843
Attn: Legal Department
How do I contact NxStage about the Site?
If you have any questions about this privacy statement, the practices of this Site, or your dealings with this Site, you may contact:
NxStage Kidney Care, Inc.
350 Merrimack Street
Lawrence MA, 01843
Attn: Privacy Officer
Effective April 15, 2013
